About Zenplus Fleet: Empowering Mobility Management
About ZenPlus Fleet
At Zenplus Fleet, we are the driving force behind your success. Oneness binds us, and we believe in empowering generations through the virtuous circle of professionally managed fleet, certified trained pilots and tech-enabled operations. As experts in managing and operating cabs for Uber in India, we aspire to approach business sustainably, such that it benefits all stakeholders.
Accelerating efficient fleet management requires a balance between operational efficiency, customer satisfaction, and compliance with regulations. We, at Zenplus Fleet strive to ensure that every ride bears trust, convenience and reliability.
Zenplus Fleet Management Ltd is a 100% subsidiary of Ziqitza Healthcare Limited (ZHL).
Ziqitza group is India’s largest emergency response company since 2005. It is the “one-stop integrated healthcare solution” for corporations and governments that include Integrated Emergency Services and Corporate Health Solutions. The service network includes 3,300 ambulances through a team of over 10,000 employees, state of the art helpline centers and medical mobile units that service 2 customers every second in India. We work with multiple state governments and in India and the Gulf. Ziqitza is the winner of the Global Real impact Awards and the Times Social Impact Award.
What We Do
How We Do
Why We Do
Our Core Values
Being Ethical
We believe in the establishment of a clear code of conduct, promoting ethical behavior of all our employees within the organization.
Being Transparent
We value honest communication, and believe it to be the foundation of any process in the organization. Our specific delineation of policies and procedures have made relevant information accessible to all employees and stakeholders.
Fostering Teamwork
We encourage inclusivity in collaborative environments, cultivating a culture of healthy work relationships aimed at achieving excellence.
Our Vision for the Future of Fleet Management
At Zenplus Fleet, our vision is to lead the fleet management industry in both quality and coverage. We aspire to set new standards of excellence in our services, ensuring that our customers receive unmatched solutions tailored to their needs. We aim to expand our reach and become the go-to partner for businesses across the nation, empowering them to achieve optimal efficiency and success in their transportation operations.
Our Mission for the Future of Fleet Management
Our primary mission is to empower our valued driver partners by forging sustainable earning opportunities, to help achieve their financial goals and lead more fulfilling lives. Our mission extends to serve the riders with exceptional and dependable services, ensuring their comfort and convenience.
Our Values for the Future of Fleet Management
We encourage inclusivity in collaborative environments, cultivating a culture of healthy work relationships aimed at achieving excellence.
Our Expertise
Dispatch and Routing: We implement an efficient dispatch system to assign and route cabs through customer Requests and utilize GPS technology for real-time tracking and route optimization to minimize idle time and fuel consumption.
Driver Management: Our drivers are experienced and customer-focused. We ensure that our driver partners are properly licensed, trained, and familiar with local traffic regulations. We regularly monitor their behavior, including punctuality, professionalism, and customer service.
Vehicle Maintenance: We have established a strict maintenance schedule to keep cabs in good condition. Further, we conduct regular vehicle inspections to address wear and tear promptly and ensure that safety features like seatbelts and airbags are functional.
Customer Service: Our cab drivers have excellent customer service skills. We provide drivers with resources to handle customer complaints and feedback professionally. We also have a robust feedback system for our customers to rate their experience.
Safety and Security: Our cabs have security systems installed to enhance passenger safety and deter misconduct. We conduct strict background checks on drivers and maintain safety protocols.
Fare Management: We have implemented a transparent and equitable fare structure. We use modern payment systems, including mobile apps and credit card processing, to offer convenience to passengers, and make sure that our drivers follow pricing regulations.
Regulatory Compliance: We are conscious of the local and state regulations regarding cab operations, permits and licenses, other regulations related to emissions or accessibility. We make sure to obtain the necessary permits and licenses, and stay updated on the changes in regulations.
Vehicle Acquisition : Considering factors like fuel efficiency and passenger comfort, we purchase vehicles that are suitable for cab use. We also evaluate the feasibility of incorporating electric or hybrid vehicles into the fleet for environmental benefits.
Driver Incentives and Retention: To encourage safe driving and excellent customer service, we implement driver incentive programs. We address driver concerns and provide feasible opportunities for career advancement within the company.
Insurance and Risk Management: We maintain comprehensive insurance coverage to protect against accidents and liabilities. We have protocols developed for handling accidents and insurance claims.
Meet Our Team
Clients from diverse industries and regions have placed their trust in Zenplus Fleet, making us their preferred fleet management partner.
DONALD DANIEL
HEAD OF HUMAN RESOURCES
Donald Daniel conducts innovative initiatives, reducing costs while enhancing performance. With 14+ years of strategic and operational experience, his focus has always been on efficient customer service and delivery par excellence. A versatile people’s person, he possesses excellent communication skills and is highly organized.
VASIM QURESHI
VP OPERATIONS
With 20 glorious years of experience in retail, BPO, and healthcare, leading the quality, contact center, and MID departments of various companies across India, Mr. Vasim Qureshi’s strong managerial experience has helped establish high standards in quality, safety, and financial operations. Throughout his career, his strategic vision has enhanced operational efficiency and driven excellence. Most recently, Mr. Qureshi served as the Deputy VP of Operations at Aditya Birla Health Insurance Ltd.
MOHD. MUSHTAQ SALEEM
DIRECTOR
With an MBA from Crescent Engineering College, Chennai, Mohd. Mushtaq Saleem brings a unique blend of expertise in Human Resource Management and Finance. His dedication to navigate through the intricacies of both the fields has made him an invaluable asset to the corporate world. He is a knowledgeable and calculated individual motivated by challenging opportunities.
Latest Update
Clients from diverse industries and regions have placed their trust in Zenplus Fleet, making us their preferred fleet management partner.